Feel Better. Move Freely

No. Massage is a technique that Myotherapst uses, just like many other therapist including Physiotherapist. Myotherapy looks at the client in greater detail to understand why you have come for treatment and work with you to self manage the condition.

Whilst both treatments use similar tools, their techniques and theories are different.

Dry needling is typically used to treats muscle pain and tension and often inserted into trigger points, while acupuncture is based on Traditional Chinese Medicine and aims to balance the body’s energy flow along meridian points.

Both dry needling and acupuncture stimulate the body’s natural healing process by releasing endorphins and other natural pain-relieving chemicals. They treat diverse conditions, including chronic pain, muscle tension, and headaches.

Dry needling focuses on specific trigger points, while acupuncture focuses on specific points along energy pathways.

Its important to remember that the needles used for dry needling are really thin and not like a needle at the Doctors - most clients don’t even feel them! Just like all modalities though, if there is something you are not comfortable with, please inform your therapist who will provide an alternative treatment.

Each client is different and whilst there are some general injury recovery guidelines, there is no golden rule. Whilst most people report feeling some relief after a treatment or having increased range of movement, it may not result in a permanent fix.

Most chronic conditions develop over a significant period of time and without addressing the cause it will most likely continue to present itself. Regular treatments and planning can allow for continual improvements and help you to identify the triggers before they progress.

Everyone has different preferences when it come to massage, but that doesn’t mean you need to sacrifice the niceties.

Typically if you are having a myotherapy treatment it is to address an issue that you are having. Sometimes that issue may just be do de-stress and relax. If this is the case, let your therapist know and we adjust our treatment. Relaxation and remedial massage are part of the training we need to have completed before commencing myotherapy – we can even have a cup of tea waiting for you when you finish your treatment!

Absolutely. Wyndham Myotherapy is part of Myotherapy Association Australia and treatments are claimable. Please check with your health fund to ensure it is part of your extras package and how much you should expect to get back as this will differ between health funds any policy limits.

At Wyndham Myotherapy, each appointment is thoughtfully reserved to provide you with dedicated, uninterrupted care. To ensure fairness to all clients and respect practitioner time, we ask that you review the following policies before booking.

Booking Your Appointment

Appointments can be made online or by contacting the clinic. A valid mobile number and email are required to secure your booking.

New clients will be required to complete a Health History intake form prior to treatment

We recommend arriving 5 minutes early so you can enjoy your full session.

Reserving Practitioner Time

Your appointment is held exclusively for you. As availability is limited, we encourage clients to book only when they are confident they can attend.

Cancellations & Rescheduling

Out of respect for staff and clients on our waitlist, we greatly appreciate as much notice as possible if your availability changes

• 24 hours’ notice is required to cancel or reschedule your appointment.

• Changes made within 24 hours may incur a 50% cancellation fee.

• Missed appointments may be charged 100% of the treatment fee.

To support appointment availability for committed clients, repeated short-notice cancellations may require prepayment to secure future bookings.

Late Arrivals

Arriving late may shorten your treatment to avoid impacting other clients. The full appointment fee will still apply.

Payments

Payment is required at the time of your appointment unless prepaid.

We accept Cash, EFTPOS and major credit cards. Prices may be updated periodically; however, the rate confirmed at the time of booking will always be honoured.

Private health rebates can be processed in clinic where eligible. Any gap payment is payable on the day.

Gift Cards

Gift cards are a beautiful way to prioritise wellbeing and are subject to the following:

• Valid for 3 years from purchase in line with Australian Consumer Law

• Non-refundable and not redeemable for cash

• Transferable to another person

• Cancellation policies apply to all gift card bookings

Health & Safety

Your wellbeing is our priority. Please provide accurate and up-to-date health information so treatment can be tailored safely.

If you are experiencing symptoms of a contagious illness, we kindly ask that you reschedule.

Wyndham Myotherapy reserves the right to modify or decline treatment if it is not clinically appropriate.

Professional Standards

We are committed to maintaining a welcoming and respectful environment. Inappropriate behaviour or breaches of professional boundaries may result in the immediate conclusion of a session and refusal of future bookings.

Treatment Outcomes

Every individual responds differently to manual therapy. While we strive to achieve the best possible results, outcomes cannot be guaranteed.

Privacy

Your personal information is handled in accordance with Australian privacy legislation and is used solely to support your care and clinic operations.

Policy Updates

Policies may be updated periodically to reflect best practice.